/ ml Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) constitute a binding agreement between SlashML Inc. (“/ ml”, “SlashML”, “we”, “us”) and you or the entity you represent (“Customer”, “you”) governing your use of the / ml cloud console (app.slashml.ai), API and Model Context Protocol (MCP) endpoints (api.slashml.ai), software development kits, plugins, and Sovereign VPC appliances (collectively, the “Services”).

If you have executed a separate Enterprise Master Services Agreement or Sovereign VPC License Agreement with SlashML, that signed agreement governs to the extent of any conflict with these Terms.

2. Customer Data Ownership & Zero-Training Warranty

• 100% Customer Ownership: As between the parties, you retain all right, title, and interest (including all intellectual property rights) in and to all memories, source code, structural indexes, rules, queries, robot telemetry, episodes, and metadata that you submit to or retrieve from the Services (“Customer Content”).
• Strictly Limited License to Operate the Service: You grant SlashML a limited, non-exclusive, revocable license to host, index, encrypt, and retrieve Customer Content solely as required to provide the Services to your authenticated workspace.
• Contractual Prohibition on Model Training: SlashML warrants that it will never use Customer Content to train, pre-train, fine-tune, or distill any machine learning model or shared knowledge base, nor disclose Customer Content to third-party LLM providers. Our Privacy Policy is incorporated by reference into these Terms.

3. Accounts, API Keys & OAuth 2.1 MCP Access

• Workspace Credentials: You are responsible for maintaining the confidentiality of your API keys (sml_live_...) and Console sessions. You can rotate or revoke any API key or MCP OAuth authorization immediately in app.slashml.ai.
• Tenant Isolation: Each workspace is assigned isolated tenant credentials. You agree not to attempt to probe, bypass, or interfere with the cryptographic isolation of other tenants.

4. Acceptable Use

You agree not to misuse the Services. Specifically, you will not:

• Use the Services to store or distribute malware, unlawful content, or material that infringes third-party intellectual property rights.
• Conduct unauthorized denial-of-service attacks, automated vulnerability fuzzing against multi-tenant endpoints without prior written consent, or evade rate limits via automated sybil account creation.
• Reverse engineer, decompile, or attempt to extract proprietary binary weights or internal kernel implementations from the hosted api.slashml.ai service or Sovereign VPC runtime (except to the extent permitted by applicable open-source licenses governing our client SDKs).

5. Embodied Robotics & Physical Safety Responsibility

When using / ml Embodied Robotics Memory (slashml-robotics, @slashml/robotics, or https://api.slashml.ai/robotics/mcp), including pre-execution recall tools such as check_kinematic_safety and recall_similar_trajectories:

• Advisory Layer Only: Historical failure recall and kinematic safety warnings are statistical and historical advisories derived from your logged episodes. They do not replace hardware emergency stops (E-stops), real-time low-level torque/force limiters, collision avoidance sensors, or human safety supervision.
• Customer Hardware Responsibility: You remain solely responsible for physical robot actuation, workspace safety interlocks, and compliance with applicable machinery and occupational safety regulations.

6. Plans, Billing & Cancellation

• Free Tier & Paid Subscriptions: Usage quotas and pricing tiers are published on slashml.ai/#pricing and inside app.slashml.ai. Paid subscriptions are billed via Stripe on a recurring monthly or annual basis.
• Zero-Lock-In Cancellation & Data Export: You may downgrade or cancel your subscription at any time from the Console. Before or after cancellation, you can export all stored memories in standard JSON format or permanently purge your tenant vaults via API or Console.

7. Warranties, Disclaimers & Limitation of Liability

Except as expressly set forth in Section 2 (Customer Data Ownership & Zero-Training Warranty) or a signed Enterprise SLA, the Services are provided “AS IS” and “AS AVAILABLE” without warranties of uninterrupted availability or fitness for a particular high-risk physical environment.

To the maximum extent permitted by law, neither party shall be liable for indirect, incidental, special, or consequential damages, and SlashML’s aggregate liability arising out of or relating to these Terms shall not exceed the greater of (a) the total fees paid by Customer to SlashML in the twelve (12) months preceding the claim or (b) $100 USD.

8. Governing Law & Contact

These Terms are governed by the laws of the State of California and applicable United States federal law, without regard to conflict of law principles.

Questions regarding these Terms, Enterprise MSAs, or Sovereign VPC licensing may be directed to:

• Legal & Compliance: privacy@slashml.ai
• Enterprise Licensing: enterprise@slashml.ai
• General Support: support@slashml.ai